By Emma Tsai
Recently, I attended a very interesting and informative Webinar presented by Rick Gallagher. The topic was, “The Customer Service Survival Guide: What to say to defuse even the worst customer situation”. It talked about the skills you can learn to defuse a bad customer situation. Click to view the recorded Webinar, or see below for a quick summary:
1. How to defuse ...

By Derek Du
Yesterday I was wondering, what is the best practice to manage database changes in TFS? In the past we have been using CVS to do version controls. The way to manage database changes was just having a folder to store all the scripts from the day the project starts. So when it comes to TFS, the same idea can be applied – create a folder of database scripts in the solution.
However,...

By Joe Zhou
Have you ever wondered how to integrate Constant Contact seamlessly with your CRM application such as Sage CRM or your website? CodePartners can help. We have developed quite a few solutions for our clients to be able to synchronize their contact list from Sage CRM or their proprietary software with the contact list on Constant Contact. The synchronization happens on demand or at a sch...

By Brian Terrell
To develop my marketing skills, I'm learning to listen to my customer's questions. It makes sense to me that if they need an answer then chances are that others might want to know the same thing. I get it that answering a question that many want to know can be not only informative and helpful but also good for business.
So, here's my question of the day....and I get this one often...

By Sheila Zhang
 
First quarter of 2013 was busy for our Internet Application Development team. We officially launched the CodePartners new website today. We’re very excited to show off our energetic and enthusiastic redesigned website. The team used DotNetNuke to design the site.
What’s new on the website?
- We clearly announce our professional areas Internet Application Dev...

By Kristi Feng
Ever want to pull data from tables that are not part of Sage 300 ERP Data Dictionary for MS SQL Server? Here is a quick tip on how to accomplish that.
If the table is within your Sage 300 ERP database, and if you have multiple Sage 300 ERP databases and the new table is in each of the Sage 300 ERP databases, you can add CSCOM to your Crystal Reports and Sage 300 ERP also can auto l...

By Jacky Xu
When I write an encryption and decryption class library, I always need to use bitwise operations to encrypt or decrypt some important information. I am not good at memorizing them, so I always need look it up online. However, the documents I find do not always cover all the operations, until I came across this complete document from codeproject. Below is the link to an introduction inc...

By Haryr Galoyan
As CodeParnters is getting into social media marketing and mobile marketing, we are all learning more about them. I found this article and thought how CodePartners helps our clients develop the mobile applications they need and how we can also help our clients make sure their mobile applications support their marketing needs.
It is all about making sure your applications work on a...

By Emma Tsai
As a business analyst, who is responsible for transforming the requirements from customers into design, I find that using wireframe is the most efficient way to communicate the requirements and design with stakeholders and developers.
Usability.gov defines a wireframe as “a visual illustration of one Web page. It is meant to show all of the items that are included on a particul...

By Derek Du
 
TFS is in the Cloud and it is currently free for 5 users and probably going to be free for certain groups of MSDN subscribers! http://tfs.visualstudio.com/
In the past we used TFS locally and it did a great job on version control and developer collaborating. However, for our overseas teams to connect to it, one had to connect to VPN first. The connection speed is not s...